Privacy Policy - PlanWise NDIS Plan Management

1. Introduction

PlanWise NDIS Plan Management ("Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal information you provide (name, email, phone number)
Financial information (bank account details for plan management)
NDIS participant details and plan information
Cookies and usage data

3. Use of Your Information

We use the information we collect in the following ways:

To provide, maintain, and improve our services
To process transactions and manage your account
To send administrative and marketing communications
To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Opt-out of marketing communications

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@planwise.com.au
Phone: 1300 CARE (1300 2273)
Address: Level 1, 123 Support St, Melbourne VIC 3000

Last Updated: June 2024